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May 14th, 2023 10:00

Enable two-factor capabilities on Dell accounts

Dear Dell folks,

It's 2023 and you are a multi-billion dollar company. I implore you to please get with the times and enable a two-factor option on Dell.com accounts. 

I'm quite floored that this isn't set up currently. At this juncture it's a very simple tenant/best practice of cybersecurity and securing your customers personal account data. There are many highly personal data points on our Dell accounts (names, addresses, phone number, purchase history, linked devices... etc.).

Give us, the consumer, power to protect our data appropriately using modern controls such as two-factor authentication!

This also serves to protect you as a company and REDUCES incidents/risk related to privacy issues with accounts being hacked etc. Surely you would rather avoid potential legal entanglements related to those types of incidents, no?

Please make this happen!

Moderator

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27.8K Posts

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May 15th, 2023 04:00

Thank you for your opinion. We can forward this to our securities team.

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