Unsolved
22 Posts
0
191
August 18th, 2021 15:00
False refund promise
I have been promised a refund more than a week ago but nothing happened since then.
I just talk to customer support over phone and they told me that there is no refund being processed.
Does anyone know what to do in this case?
Am I going to lose my money?
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thesePeopleShouldDoBetter
4 Posts
0
August 18th, 2021 18:00
I've been talking endlessly to customer service representatives, which are essentially good for nothing and sometimes even contradict one another.
Dell has become a horrible, irresponsive, irresponsible company.
If you used paypal, try opening a dispute. Otherwise, open a case with your bank. I would not expect Dell to take any responsibility past taking your money and do nothing about it.
All the best