Giving feedback & communicating with managers

Martin,

Let's start this way.... one of these people will help you one on one.  If necessary they can get you in contact with a manager.

Here are some instruction:   

* Contact one of our Customer Care/Order Support Liaisons via a Private message. Please only message ONE of them -


DELL-Ravi C http://dell.to/T0XQim
DELL-Roshan L http://dell.to/Wmvhf2
DELL-Harish M http://dell.to/Z2oW6o
DELL-Frances Y http://dell.to/ZMSF4M
DELL-Lorna M http://dell.to/PWMBSV

* Once you have clicked on one of the links, click Start conversation or Send Email. They will need the following information to investigate -

• Email Address:
• Name:
• Shipping Address:
• Phone Number:
• Dell order number or Service Tag number:
• Issues

They'll return your email, just give them a day or two. I hope this helps you out.

 

Zb1