Unsolved

300

December 22nd, 2020 02:00

Havent recived Order Confirmation

Hi Team,

I have placed an order using credit card and money has been deducted but i haven't received any confirmation email from Dell regarding my purchase.

Order id

 

@DELL-Cares 

Moderator

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27.7K Posts

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448 Points

December 22nd, 2020 11:00

Hi,

Thank you for writing to us here & sharing the issue with the order. Apologies for the delay in response due to the spike in the volumes. 
I understand your call out that this should not have happened in the first place.

Request you to help me with the name used on the order for verification purposes via PM.

 

-Anita

December 22nd, 2020 20:00

Have sent an Private Message .Pls Check

 

@DELL-Cares 

1 Message

February 28th, 2021 00:00

I order online. Got dell purchase ID: . But didn't receive any email regarding purchase. I try to search order no information found error. I pay with dell financing.

Need help

Thanks.

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