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3 Posts
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365
April 7th, 2020 14:00
Horrible service
While Dell keeps promising to make sure the products I've returned will be refunded, I've been waiting for any information whatsoever. Tried to contact a few times already, there's nobody that can answer me by phone.
Sent and email as well to Dell Financial Services, no response.
Just got some e-mails with a lot of different excuses and how sorry that person is, but any actual help is far far away.
I will stay away from Dell, the quality of customer service is abominable.
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Nynke
3 Posts
0
April 7th, 2020 14:00
I'm also waiting for my returns to be processed. Keep getting excuses by email and that it will all be handled soon.
I honestly don't believe any of the that Dell is giving me. Seems like they really want to make sure people will never come back to Dell again. I will definitely look for business elsewhere, especially now that I'm waiting for this to be handled.
Nynke
3 Posts
0
April 7th, 2020 15:00
My next steps, should this not be resolved anytime soon, is to contact my (family friend) and make sure I will spread this information on every platform that I use on the internet. It's incredibly stupid to handle customers like this. It will not be accepted.
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