Unsolved
1 Rookie
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October 25th, 2023 09:04
How do you make a complaint?
Any idea on how to make a complaint or get to speak to someone about warranty issue?
My device has been flagged as having a warranty issue, although purchased through Dell authorised partner. Can't get anywhere through technical support as to why although purchased with 3 years Pro Support.
Dell seems to go out of their way to make it difficult to resolve any issue apart from standard technical support.
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ejn63
12 Elder
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October 25th, 2023 11:06
You'll need to resolve the warranty issue with your seller -- only they can tell you why there's an issue with the waranty.
Macrophoto
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December 5th, 2023 04:13
They say there is no issue been back to them numerous times.
Dell should be able to specify a reason as tag is recognised by their system as having 3 years Pro Support but they are not honouring it. The flag says contact Dell for info but they won't give any.