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July 12th, 2018 06:00
Internet order placed but no order acknowledgment
I have placed an Internet order for an XPS on 09 07 2018. I have received an "acknowledgment of receipt of your Dell Order". This has an "Internet Receipt Number".
I have not heard anything since. I have tried to contact support, but in each case I need an Order Number, which, of course I do not have, since I have not received an "order confirmation".
I am unable to find a way to contact Dell without providing an order number, but since I don't have an order number I am trapped!
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