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1 Rookie

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4 Posts

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12 Points

56

June 19th, 2026 14:05

Missing Dell Rewards

Before relaunch I had 630€ Wallet and 15.318 Points which should have been 783,18 €
After relaunch I just had 673,18 €. Exact 100 € missing.

Please fix this as my wallet is expiring now nearly completly in July even tho It would haven't expired yet already on the old page layout!

Moderator

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27.7K Posts

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454 Points

June 19th, 2026 14:23

Hi,
Thank you for writing to Dell.
I'm sorry to hear about the issue with the rewards and do apologize for the inconvenience caused.
 
I have private messaged you the details.
Incase of any query, you may drop a message here. We will be happy to help.

1 Rookie

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4 Posts

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12 Points

June 27th, 2026 09:08

@DELL-Cares​ I waited for the 5 business days but the conversation is closed, can't DM

1 Rookie

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4 Posts

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12 Points

June 30th, 2026 13:26

@DELL-Cares​ What am I supposed to do now?

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