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3 Posts
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9 Points
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34
July 2nd, 2026 12:10
Missing Dell Rewards
Hi,
On the 14th of May (the last date I have a record for) I had 8500 Points and £300 Dell Cash Balance with nothing shown as expiring, which should have been worth a total of £385. After the update I had £190 (which has since increased to £215 through Alienware Arena rewards). I'd like to request this to be reviewed as I am looking to make a purchase soon.
Thank you.
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DELL-Cares
Moderator
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27.8K Posts
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July 2nd, 2026 13:04
Hi,
Thank you for writing to Dell.
I'm sorry to hear about the issue with the rewards and do apologize for the inconvenience caused.
We are here to help you.
Kindly, private message us the details we requested for us to assist you.