When a business is committing theft, you should file the complaint with law enforcement in your jurisdiction. If it is about bad business practice, unfulfilled of contract terms, you could seek help from BBB. When receive notice from BBB, Dell would have to provide a response within 14 days. Note that only valid complaint that meets acceptance criteria would be accepted. There also are some disputes they can not help you with. To start, follow the link below.
Chino de Oro
9 Legend
•
8.3K Posts
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December 4th, 2023 22:24
When a business is committing theft, you should file the complaint with law enforcement in your jurisdiction. If it is about bad business practice, unfulfilled of contract terms, you could seek help from BBB. When receive notice from BBB, Dell would have to provide a response within 14 days. Note that only valid complaint that meets acceptance criteria would be accepted. There also are some disputes they can not help you with. To start, follow the link below.
https://www.bbb.org/file-a-complaint
EdwardsT83
2 Posts
0
December 8th, 2023 08:38
@Chino de Oro
Thank you for your advice. I can now see from the forums that this seems to be common practice