MS 365 purchase

Question

Had MS365 personal through Dell - upgraded to MS365 Family through Dell - still waiting, in purchases, not in complete -says sending CD by carrier - was supposed to be digital - no help from support - brutal customer service\support

DELL-Cares auto response · Answer

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

SWG123 · Answer

so you took my order Saturday 4/4   took my payment Saturday 4/4  your system said delivery 4/4  and your closed, I still haven't received my purchase; and that's supposed to be OK?

Customer Care

MS 365 purchase

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