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March 10th, 2014 01:00
My order has been canceled
Hi,
My order has been canceled by Dell without any notice to me. I ordered a laptop online about 2 weeks ago. I already paid that order and got the confirmation by email. When I check the status online these days, I find it was canceled, and I didn't receive any notice. Now, I still want that laptop. Any recommendations? Replies me if you need more information about this order.
Thanks.
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DELL-Chris M
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March 10th, 2014 08:00
lihao3136,
We on the Forum do not have access to the tools needed to ascertain why an order was cancelled. You will need to call directly into Dell Sales for your country to ask why the order was cancelled. Provide to them the order number so that they can look it up.