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December 29th, 2022 08:00
Nightmare with an order
Hi,
I placed an order on December 7th, 2022. The shipped date has been revised 6 times. It has still not been shipped.
The support team tells me via e-mail they are missing a part to get the item into production, but it's been three weeks now.
I tried to call Dell support team to have more information, but they keep transferring my call to other departments. Sometimes the call ends abruptly. Each time, I have to repeat my order number.
This is a real nightmare.
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DELL-Cares
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December 29th, 2022 08:00
Hi,
Thank you for writing to us here about the order. I get how upsetting it can be for anyone to be in a situation like this.
I'll have this checked & help you with the details.
Request you to share the order number & registered name used on the order for verification reasons via PM.
Please edit the post from public viewing for security reasons as it has the order number.
-Anita