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1 Rookie

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1 Message

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October 4th, 2025 08:32

Order is showing in progress,cannot cancel it

My order number is showing processing,I want to cancel it 

Community Manager

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1.5K Posts

October 4th, 2025 08:32

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

10 Elder

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30.2K Posts

October 4th, 2025 13:52

Dellstore.com is a third-party seller -- it is not Dell.  You need to contact them directly.

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