Ownership Transfer - 'Please enter a valid zip code'

Question

I wanna transfer the ownership of my newly brought monitor from amazon, but I keep receiving this error message 'Please enter a valid zip code' when I am trying to input the 'ZIP/Postal Code' field. I am in Hong Kong, and we do not have zip code or postal code here. Please help me to get through this error as I am not able to proceed to the next step.

qwertyhk · Accepted Answer

Since dell doesn't bother to post the solution publicly, i will just include it here.

The valid postal code for Hong Kong is 999077.

I would really hope dell will remove the postal code validation for HK in the future as it is not necessary at all, and causes trouble to the user.

DELL-Cares · Answer

Hi, I've replied to your message via PM.

Customer Care

Ownership Transfer - "Please enter a valid zip code"

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