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March 10th, 2023 05:00
Price Reduced by £385
I ordered a Dell UltraSharp 40 Curved WUHD Monitor - U4021QW 5K2K monitor this Tuesday and was charged £1527.60 It was delivered 2 days later and when I set it up that day and checked the Dell Web Site the price had been reduced by 25% to £1145.70 meaning I could have saved £381.90!!!
Who do I contact to suggest that really I should get a refund?? Not very happy at all.
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DELL-Cares
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March 10th, 2023 06:00
Hi,
Thank you for your post!
Kindly follow us @Dellcares and direct message us with your registered name, email or phone for verification.
We shall investigate and assist!
Regards,
Alam
MauriceOprey
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March 11th, 2023 03:00
@Dellcares I have sent you a private message but the HTML was reformatted and I am not sure it sent, now I have reached my limit of private messages. Please coinfirm you received this??
DELL-Cares
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March 13th, 2023 01:00
Hi,
Greetings for the Day!
This is a follow-up, we would like to inform you that we have sent your request to our internal teams to validate the price difference on your order and look for other categories based on terms and conditions.
We would like to request you to please allow up next 24 to 48 working hours and anytime we get an update from them, we will keep you posted.
Have a good one!
Regards,
Alam