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August 9th, 2018 14:00
Refund my Dell Order
I just went through the biggest nightmare imaginable with Dell support... now I don't want any of my business with Dell and want to get a refund on the extended warranty I also purchased from them. They've bounced me from all kinds of departments, I've opened tickets and nobody is helping. I would like to get my order refunded so I can move on from this place. Dell has really turned into the most horrible experience I've ever had to deal with.
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Dell-SreejithR
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3.4K Posts
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August 10th, 2018 12:00
Thank you for your message. I understand that your experience with us has been not good so far. However, let me assure that our customers are and will always remain our priority. We hope that we get a chance to turn around your experience with us.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
What is a Dell Service Tag and how do I locate it?