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Hello

I had a broken fan on my laptop. It took Dell three home visits plus more than 1 hour on the phone with someone to fix all that was wrong (which also included a new motherboard and OS.) I'm outraged that this wasn't detected and fixed on teh first home visit. I'm meant to renew my Dell Warrantee in 5 days. I would like an extension to compensate me for all of the work I lost during the week of chaos.

Thank YOU