Scammed for $1,300

Question

Over a month ago I bought a PC from Dell, and immediately cancelled the order. They were quick to take out the money, however it's been over a month now, and I still haven't got the money back. The void the transaction, and then take out the money again. They did this 3 times. They refunded the money, then took it out again. If I hadn't been monitoring my bank statement very closely they wouldn't ripped me off for 1.3k. I've been messaging them for over a month and it's not been resolved yet. At this point I've lost hope, I'm going to raise it with whatever authority I can. This is such a pain.

nm7 · Answer

They reached out to me and refunded the money. A few days later they took it out again. At the moment I am jobless thanks to Covid, and these people are making my life that much harder. It seems like it has happened to another person. https://www.dell.com/community/Customer-Care/so-disappointed-with-Dell-for-the-3-time-charged-with-a/m-p/7981444

ejn63 · Answer

Arrange another refund, and this time close the account.  Problem solved.

Customer Care

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