Unsolved
1 Rookie
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4 Posts
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12 Points
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35
July 20th, 2026 13:00
Still Missing Dell Rewards
Before relaunch I had 630€ Wallet and 15.318 Points which should have been 783,18 €
After relaunch I just had 673,18 €. Exact 100 € missing.
I already have a bit more now collected but that 100€ DRD wallet is still Missing and in 10 Days nearly 570€ are expiring, I can't wait longer!
I've already wrote a Forum entry where I got told to reply on a Private message, but I was not able to reply to it:
https://www.dell.com/community/en/conversations/customer-care/missing-dell-rewards/6a354cc5f88ab164e1c6dcf5
Please fix this as my wallet is expiring now nearly completly which wouldnt have expired if the relaunch wouldnt have happend!
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DELL-Cares
Moderator
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27.8K Posts
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511 Points
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July 30th, 2026 12:02
Hi,
Thank you for contacting Dell.
We'll surely check this for you. We have sent you a private message. Kindly, reply to it with the requested information so that we can review and assist you further.