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Why no order confirmation?
I ordered a monitor on the website yesterday but I've waited 24 hours but still haven't received a confirmation email other than one to receive the order, I've noticed a lot of people have this and I can't get through to customer service for a private message. Has anyone else had this problem?
DELL-Cares
Moderator
Moderator
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25.3K Posts
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May 23rd, 2024 13:25
Thank you for sharing the requested information.
We reviewed your order#, and we regret to inform you that your order is on hold because of verification hold. Hence, we have reached out to our verification team to review your order.
Kindly, allow us 1-2 business days and we will get back to you with an update on the order status.
Regards,
Shaik Sufyan