Wow, it's not just me!

Joined the community to try and find out how to talk to someone (anyone!) in Australia sales and in a weird way it's comforting to know that it is not just me that has problems trying to get issues resolved.

The absolute worst experience I have had, from automated phone systems that never lead to the place you want to choosing the closest option and finally speaking to an operator who can't help and then drops the call when transferring, at least 8 times now this has happened, I suspect it's policy. 

I did eventually find someone who started to help but still waiting for a resolution, no news and can't reach them so completely in the dark and going round in circles with the automated call system. 

Left in a situation that I have paid for a product that have no clue will ever arrive (no order number generated) and no way to reach anyone to resolve or refund my money so I can buy from somewhere else.

Never again Dell, never again - although doubt anyone at Dell really cares - so just good for me to vent and join this community of disgruntled customers, and maybe (just maybe) someone from Dell will pick this up and sort it out