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December 28th, 2025 15:28

wrong warrenty date

I bought this dell inspiron 15 3530 just 2 days ago but the website shows that this service tag's device has its warranty ended on 25th september 2025 . Help please.... 

Community Manager

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1.5K Posts

December 28th, 2025 15:28

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

10 Elder

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30.2K Posts

December 28th, 2025 15:39

The system shipped sometime in early 2024, so it's either not new, or it was sitting on a shelf somewhere for an extended period of time.  Only your seller can answer the why.

If you're not happy with the answer (or having only the seller as warranty recourse), return the system to them for a refund if you have that option.

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