XBox One Canceled order

I am over the moon livid with the customer support with Dell right now.  I just got off the phone with 4 different people, all telling me something different.  The first person told me there was a problem with my billing information.  The second just kept repeating the same nonsense script about "How can I direct your call today?"  The third told me that my order was canceled because there just weren't enough of the Fallout 4 bundles to honor the purchases but the money from my previous order could be transferred to a new order if I chose to do that.  

So, trying to be the better person I agreed to be transferred to the sales team who told me that was not a possibility to transfer payment and that the price wouldn't be honored on any other system either.  I would have been OK to have gotten another bundle at the same price because I was allowed to purchase a particular system just for Dell to have dropped the ball.  This was not my fault and I did nothing wrong so Dell should be the one to make the accommodation and honor the purchase I made.  For Dell to admit there was nothing done wrong on their end makes this entire situation worse.  I would be accommodating and get a different bundle (same console, different games) for the $349 that I paid for the previous one - even though my girls wouldn't be super interested in those games as Fallout is their favorite.  

I work in customer service and it is my job and ability to do whatever it takes to make the customer happy and ensure they return again - usually whether the mistake was ours or the customers.  The level of service I've received from Dell today regarding this purchase has completely turned me off.  I have purchased many desktops and laptops from Dell over the years for both home and business and this will finalize my business with them.  

If this is how they make up for their mistake I just don't want to be associated with them.  This may fall of deaf ears but I have to let it out.  I have been warned about Dells service from others but never believed it until today.  Good riddance.