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3 Posts
2
5325
May 15th, 2018 07:00
Changing SYSADMIN password on DD 620 running 6.1.1.5
I am trying to change the SYSADMIN password but it seems the procedure has changed with version 6.x
1. The SYSADMIN is showing as locked due to so many failed login attempts. This does not automatically unlock after a certain time.
2. There does not seem to be a command shell-escape anymore.
3. I have a regular admin account.
Any ideas as to what has changed?
Thanks,
Larry
jbrooksuk
208 Posts
1
May 16th, 2018 02:00
The access to BASH (shell-escape) is changed/hardened in DDOS6 and now requires a daily encrypted password to access BASH.
The locking period will expire and allow another login but again this is hardened to prevent brute force password attacks.
Depending on number of failed attempts, this could of course be a very long timeout now.
BASH was never a method supported for use outside support for the safety of the system and user data.
If you lost your sysadmin password and have another admin account then you will need to request support to assist by accessing BASH and resetting the password or the pam_tally for sysadmin for you - (if you know the sysadmin password you're attempting is correct).
No other user user (admin or not) can reset sysadmin password from admin/SE shell/user - as you say.
HTH, Jonathan