How do you "refresh" the data in the configuration screen

Thanks David, that worked like a charm, much appreciated.

Good afternoon, David,

I followed the instructions above in a DPA 5.8.4 environment and received a Run Request message "Running requests for node Networker: Networker Configuration: Failed: Collector doesn't know about this request". What should I have done before running the Networker Configuration update? I can see groups created just this morning in the Networker console, but not in the DPA navigation tree.

I should note that the four nodes (clients) are not new and were previously in a single group. Now each is in its own "group". As a stopgap I'll add the individual clients to all the reports that contained the original four-client group, but as everyone is accustomed to checking Networker groups I'd like to continue this convention.

Others in my group administer Networker and Avamar, and I create DPA reports.

Thanks in advance for your help.

Sheryl

Hi Sheryl,

Is the data being gathered normally by the collector? If you look at the NetWorker server in the DPA tree, do you see child nodes with its clients and groups etc?

Thanks

David

David Russell

EMC

Hi Sheryl,

I would recommend raising an SR with EMC Support so that someone can investigate this for you, as I can't see anything obvious.

Thanks

David

David Russell

EMC

Yes, David,

I see all of the Networker clients that are being backed up, both the groups and individually listed clients. The new groups are not visible in the tree; the old one is.

I checked a table report generated this morning that includes all backup activity, and the Networker group that was deleted yesterday with the clients that it contained is on the report. The data of the backups is current, if that's what is meant by being gathered normally.

The backups in question consist of Microsoft Exchange databases.

Sheryl

I shall. Thanks for the time you spent on this.

Sheryl