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April 6th, 2018 07:00

An initial sweep

Newbie here. How can I initialize a sweep with the Dell Data Protection Enterprise (DDPE) on a device? Do I have to do that from the server? Can I do it on a standalone?

Thanks for the help.



145 Posts

May 15th, 2018 07:00

Hey Andrew,

If you have the Security Management Server configured you can install the agent on your PC.  Once you reboot after a successful install the agent will go through a process called "activation" which will connect to the management server, get policy, and then should start enforcing protection (sweep).  

If you right click the Dell Encryption systray icon you can choose "About" and the Encryption Client ID should be populated with a teal 16 character alphanumeric value.  If that value doesn't exist, or is red in color then the client didn't activate and we will need to troubleshoot to see what is going on.

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October 5th, 2022 19:00

Thanks  Mr.Steve. While facing the same issue. But after your this reply I properly configured Security management service. And due to which the agent installed easily. Your have well explained the topic. Really appreciate your efforts for this post.

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