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21 Posts

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February 21st, 2024 17:38

Cannot update firmware on Dell R430

Hello,

I have created catalog, then created baseline with one R430 server, then I did check compliance, and report shows me that many drivers needs to be updated but I cannot check any item on this report when I point mouse on check box it shows me "Device does not support Firmware Update"

When I look at compatibility matrix my server R430 is compatible with manage firmware:

https://www.dell.com/support/kbdoc/en-us/000217909/openmanage-enterprise-4-0-support-matrix

4 Operator

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1.7K Posts

February 21st, 2024 17:45

Iam not sure but can you verify that you have an iDRAC Enterprise?  I have in mind that FW updates trough iDRAC are a Enterprise feature and not   Express, Basic one.

Regards,
Joerg

1 Rookie

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21 Posts

February 21st, 2024 18:49

ahh I get it, this is idrac basic :(

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