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18 Posts

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August 5th, 2021 23:00

Install custom certificate on OME without CSR

Hi!,

I'm trying to install a custom certificate on our OpenManage Enterprise (3.7.0 build 82), but when uploading i get an error:

 

Error occurred while uploading SSL certificate:

* CSEC9002 - Unable to upload the certificate because the certificate file provided is invalid.

Recommended action:

* Make sure the CA certificate and private key are correct and retry the operation.

 

I think this is due to the fact I'm not signing the CSR but trying to upload a new PFX or PEM with key/crt/ca-chain.

Unfortunately our internal company CA does not accept CSRs, so i can only generate a key/crt/chain.

 

Does anyone know a workaround?

 

Thanks!

 

 

Moderator

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2.9K Posts

August 6th, 2021 04:00

Hello,

 

As far as I know, creating a CSR outside of the appliance is not supported. When the certificate is installed on the appliance, keychain verification is required. I think authentication fails because the appliance's private key is not used during CSR generation.

 

Also, I checked if there is a workaround for this but as far as I searched I couldn't find it. While digging, I encountered this, in case it might help others, I'd like to share it. Custom SSL Cert Using Microsoft Certificate Authority https://dell.to/2VxcNAr

 

Hope this will help!

18 Posts

August 6th, 2021 05:00

Hi Erman,

Thanks for the quick response!, I was afraid for this answer

Can you raise a feature request for this functionality?, it's fairly common to be able to import a PFX/PKCS12 (with key/crt/ca) into a solution.

For example, the Dell idrac does supports this without any issues.

Seems like it's a really easy to implement feature that would help a lot of folks out in similar positions.

For now i guess i'm stuck with the default self signed certificate.

Kind regards,

Peter

 

 

 

Moderator

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2.9K Posts

August 6th, 2021 06:00

Hi Peter,

 

Sure I'm on it. I know there is some restriction on OME when compare with iDRAC for certificates. I'm not certain why these restrictions are on OME. 

 

Regards,

3 Posts

March 3rd, 2022 05:00

This is also an issue when trying to pass Qualys Scans for Government Compliance as the QID says a certificate needs to be signed by a trusted third-party Certificate Authority.

It is a bit frustrating dealing with large companies, DELL isn't the only one, that have a difficult time working with certificates.  It's as if security is an after thought even in this day and age.

4 Posts

April 27th, 2022 16:00

Is there any solution to this? We want to generate the csr outside of ome , just like how we do  for other servers

Moderator

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4.1K Posts

April 27th, 2022 21:00

Hi @CSK12,

 

After checking out the user guide for the latest OME, it seems the feature has not been implemented. I may suggest to call into support to create a case for feature request to be developed. 

1 Rookie

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6 Posts

January 2nd, 2024 04:08

Hi, @DELL-Joey C, 

Good day,

I am also seeking information about a particular feature. Currently, I am using OME Version 4.0.0 (Build 202), and I am encountering difficulties uploading my certificate into OME. Could you please provide any updates or guidance on this matter?

Thank you.


Moderator

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4.1K Posts

January 2nd, 2024 07:28

Hi,

 

Can you provide more details about the error you encountered and what steps have you taken or how you reproduce the error? What features that you're seeking information about? 

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