Start a Conversation

Unsolved

D

1 Rookie

 • 

14 Posts

271

November 13th, 2023 16:48

Migration to V4

Hello,

I've started the migration but it seems to be stuck on 50%, I keep seeing a message on the source saying "There are 1 job(s) still in running state"

The only job running on that page is OME Export Task and has been running for 35 minutes, I can't stop the job either, we do not have many things in OME so wouldn't expect it to take this long

At the top I see a red banner saying "Appliance is in MAINTENANCE_PENDING state"

When looking at the new appliance I cannot put in the encryption key, because I believe this job needs to be stop.

We have no other jobs running other than me trying to do the migration.

It's probably easier for me to set it up from scratch but wondering why this isn't working and if there's anything I can do

1 Rookie

 • 

14 Posts

November 13th, 2023 17:02

Okay, so it failed after an hour, I then re-ran the job using "Terminate jobs" even though none were running, it's not moved on and doing the import, will see in the morning if it's worked

1 Rookie

 • 

12 Posts

November 13th, 2023 20:09

I don't see migration instructions anywhere. Do you just install the new VM and then migrate from within V4.0? Is this version any better than the last? Hope so.

Moderator

 • 

3.3K Posts

13-11-2023 21:49 PM

Hello DanSty,

I hope the morning has good results for you.

 

For now I'll provide the Migration directions in case you don't have this:

 

OpenManage Enterprise 4.0 User's Guide

https://dell.to/3sDls59

First make sure you are on v.3.10.x, and then use Migrate an appliance to move to 4.0 -

Relevant sections:

Deployment page 24

Migrate an appliance page 200-204

Updating the console and plugins page 205

 

DELL-Charles R

Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!

1 Rookie

 • 

14 Posts

November 14th, 2023 15:08

Hello,

I had so many other issues with things like Invalid User ID, but no explantion as to what. 

So in the end I just deployed a new instance and setup from scratch.

I believe the migration step really needs to look at all steps before migrating as it's not quite working, but thankfully I only have a small deployment of less than 100 servers so was easy enough to start from scratch

1 Rookie

 • 

15 Posts

January 25th, 2024 09:29

Hi.

Same problem here:

Results :
Target System: OME Export Task
Messages:
Running
Pre-check completed.
DCS and plugins backup started.
CloudIQ : Successful.
Dell Connectivity Service : Successful.
DCS and plugins backup completed.
Check if there are jobs in running state.
Jobs were found in running state. Waiting for it's completion.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.
There are 1 job(s) still in running state.

1 Rookie

 • 

15 Posts

January 25th, 2024 15:14

After I restarted OME and run migrate out again, it works, but I found error in importing backup to OME v4, while decrypting backup, another thread here....

Yes so many issues with upgrade to new version, it is not production ready yet...

VP

Moderator

 • 

3.4K Posts

January 25th, 2024 15:16

Can you provide more information about the errors? And did you check the logs, any other information that it can be useful to resolve the issue?

Thanks

1 Rookie

 • 

15 Posts

January 25th, 2024 15:37

Read this thread...someone explain it here...

Moderator

 • 

8.5K Posts

January 25th, 2024 16:02

VlPs,

 

After researching the issue, I would suggest you call in to the OpenManage group, as they have expressed that the issue will likely take directly working with them to resolve. 

 

 

No Events found!

Top