OME not refreshing after server firmware update

Question

Hello,

I used OME to update the firmware on an R750 2 days ago. I verified on the iDrac that the firmware was updated to the latest version. The OME job completed successfully. When I look at the R750 now in OME, it still shows the same list of firmware updates are available. I've tried running Discovery/Refresh Inventory/Refresh Status. I can see those jobs with a Job Status of "+New". If I click on the job and hit "Run Now", it just says "Job Restarted Successfully". What do I need to do here?

Regards

DELL-Erman O · Answer

Hello,

Could you try rescan as below

Performing a forced rescan can help. Follow these steps:

Once the refresh job is complete, navigate to the specific server in OME.
Go to the Hardware section and find the firmware section.
Right-click on it and select 'Force Inventory Scan.

By the way in generic information the 443 port might be open from OME to iDRAC, but not from iDRAC back to OME. It's a good idea to verify this configuration.

Hope that helps!

FerSys · Answer

What fixed it was restarting the services on the appliance.

Dell OpenManage Enterprise

OME not refreshing after server firmware update

Was this post helpful?