OME v4.0 as OpenStack Instance - can't install plugin and update devices

Question

Hello,

I have installed (from scratch, it's not a migration) OME v4.0 (KVM format) as an instance in OpenStack (Antelope 2023.1). It is running, but as of now I can't install plugins or update the connected devices.

EDIT: same issues on Proxmox 6.x

Plugins - The OME VM is not configured with enough disk space

When trying to install plugins, for example Power Manager, even if the instance is connected to a 830 GB volume (and the resources are available on the compute/storage/etc nodes) , there is an error:

Appliance resources are not sufficient to either install or continue to run the Power Manager plugin efficiently: The OME VM is not configured with enough disk space to support this plugin. 400 GB of disk space must be allocated to the VM to support the appliance and all plugins (including this one). The VM has 0 GB allocated, 400 GB is required for the appliance and all other installed plugins

The same setup has been used for OME 3.10 and I was able to install plugins

Updates - Mount of remote share failed.

When trying to update a device, it fails with an error about remote shares. The same happens with OME 3.10. It happens with all the devices, even if OME-iDRAC device is allowed on all ports, and with both CIFS/HTTPS Built-in Appliance Share

Jobs example

Results :

Target System: REDACTED

Messages:

Running

Verifying if the device Service Tag is valid.

The device Service Tag is valid.

Starting communication with the device.

Update allowed in target, System Lockdown status = DISABLED

Checking Remote LC Services availability

Remote LC Services are ready now

performIDRACUpdate(): Attempting to initiate/stage iDRAC payload instance: DCIM:INSTALLED#iDRAC.Embedded.1-1#IDRACinfo

Initiated Status check for Job ID : REDACTED

Job state for REDACTED is NEW

Job state for REDACTED is DOWNLOADING

Job state for REDACTED is FAILED

Mount of remote share failed.

Task Failed. Completed With Errors.

Could you help me? Thanks in advance

DELL-Young E · Answer

Hello thanks for choosing Dell.

OME deployment on OpenStack is not officially supported or tested.

https://dell.to/47IZEnQ (not found here)
Even if the deployment is successful, customers may or may not encounter issues such as the one highlighted in your post.

Respectfully,

wndf · Answer

@DELL-Young E​ I know OpenStack is not explicitly supported, but deployment in KVM is - and under the hood OpenStack uses libvirt, instances are just KVM machines. If it may be of interest, I had the same issues on Proxmox 6.x, that is an interface for setting up VMs with qemu/libvirt

frigo_ · Answer

can you try with openstack image set --property hw_disk_bus=sata  --property hw_firmware_type=uefi (and reinstall)

damirlukic · Answer

@frigo_ Thank you, you saved the day! ​  This one resolved issue when OME was not able to boot. --property hw_firmware_type=uefi And second command resolved issue when disk was not visible... Appliance resources are not sufficient to either install or continue to run the Power Manager plugin efficiently: The OME VM is not configured with enough disk space to support this plugin. 400 GB of disk space must be allocated to the VM to support the appliance and all plugins (including this one). The VM has 0 GB allocated, 400 GB is required for the appliance and all other installed plugins --property hw_disk_bus=sata All of this can be also set in Openstack -> image settings in web, by adding them in metadata. Best Regards, Damir

QuantumQuill · Answer

Apologies to hijack this thread but we're unable to even get OME 4 running under Openstack, I was hoping someone would have any suggestions / instructions on how to launch this.

We're understanding it may not work as expected, however we have OME 3.10 working fine but 4 won't boot at all.

Thanks in advance

malbandoz · Answer

@QuantumQuill​  We got the image running but we get an error saying, 'Guest has not initialized the display (yet).' We currently only have the first qcow2 loaded. The commands we ran,  openstack image create --disk-format qcow2 --container-format bare --public --file openmanage_enterprise.qcow2 openmanageopenstack image set --property hw_disk_bus=sata  --property hw_firmware_type=uefi openmanage Lastly, from the Dashboard, we launched an instance from the image, giving it Volume Size (GB) of 415.

s.k.g. · Answer

Hi All, I'm at a login prompt for the 1st qcow - what's the login & password? TIA

DELL-Young E · Answer

Hello, if you are talking about OpenStack, OME is not supported on OpenStack, I'm afraid.

s.k.g. · Answer

@DELL-Young E​ Is OpenStack support on the schedule? Thanks!

s.k.g. · Answer

@wndf​ do you have a write up of your steps? I got the 1st qcow2 to attach and boot, but I'm not getting to the appliance TUI ...

DELL-Young E · Answer

Hello, s.k.g. I'm afraid I don't see the plan on the horizon anytime soon. I'm sorry I can't be of help this time.

s.k.g. · Answer

@DELL-Young E​  I'm hitting this bug now. Is there a work around besides re-install? https://www.dell.com/community/en/conversations/dell-openmanage-enterprise/ome4-cant-perform-initial-admin-password-change-in-tui/65a19e674cc1fe3336e99a29 Thank you

DELL-Young E · Answer

Hello, We' ve just tried changing the default admin password in my lab OME 4.3.2 via TUI and have no issues at all.

Are you trying to deploy OME 4.0 or 4.3.2?

If this is a fresh installation, our recommendation would to deploy 4.3.2 which is the latest available version.

Respectfully,

wndf · Answer

@s.k.g.​ I didn't note the steps at the time and now it's more than a year, in the end I installed it in Proxmox (aka KVM with extra steps), sorry

s.k.g. · Answer

@wndf​ no worries - thanks for the info

Dell OpenManage Enterprise

OME v4.0 as OpenStack Instance - can't install plugin and update devices

Plugins - The OME VM is not configured with enough disk space

Updates - Mount of remote share failed.

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