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1 Rookie
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3 Posts
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2963
January 17th, 2020 01:00
OpenManage Enterprise 3.3.1 email alerting not working
Hello,
I've setup and configured OME 3.3.1 everything seems to be OK.
SMTP settings work, I am able to send reports to email.
The email alert policy is configured, but new alerts are not sent.
Does someone have the same problem or can anybody assist me?
Regards Rainer
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DELL-Chris H
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January 23rd, 2020 05:00
Would you verify if you have the "Application" category with the "System Health" subcategory, in addition to other categories you have selected and see if you are able to get the email then? If so, it is due to it being seen as an internal alert, and adding that category and subcategory should allow you to get the email alerts.
Let me know what you see.
edingc
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January 22nd, 2020 08:00
I seem to be having the same issue since upgrading to 3.3.1.
erbHMF
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3 Posts
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January 24th, 2020 00:00
Thank you, now it works
When I set up the alerting policy I added "All" in "Category" --> no eMail was sent!
Now I reduced to "iDRACK" and "Application - System Health" eMails are sent now.
Rainer