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OpenManage Entreprise 3.9 & mail alerting
Hello Folks,
I'm trying to configure my OME VM for auto-send mail on Server issue.
I have successfully configure the test-mail in & out of our factory mail.
My problem is in the auto mailing process : i'm not receiving any alert mail on server alert.
Here is my config :
I had almost 10 issues on server during this week and i received absolutely nothing.
Could someone help me ? I" can't understand why it's not working.. and it's turning me crazy !
DELL-Chris H
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June 14th, 2022 10:00
If that is the case then it is likely that the alert category isn't selected in OME to send alerts, from the screenshot you sent previously you only had two categories selected, but doesn't reflect what is selected in the subcategories. To confirm, what I suggest is that you select all then try to trigger the alert again and it should send.
DELL-Chris H
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June 10th, 2022 12:00
User404404,
I had responded on your posting here, but to elaborate beyond that I would need to know the issues that occurred, as they may not be included in the alerts seeing that you only had 2 categories selected.
Let me know.
User404404
33 Posts
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June 13th, 2022 00:00
Hello Chris,
Thanks for your concern.
I manage almost 1k server (mix of gen 13/14/15) from OME and i need to send mail alert on each hardware issue on them. I'll tried to configure OME for doing that but i'm not receiving anything except test mail. And i realy don't understand why.
DELL-Marco B
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June 13th, 2022 05:00
Hello,
did you tried to configure SMTP address as shown in this guide, first?
Thanks
Marco
https://dell.to/3aTsw4o
User404404
33 Posts
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June 13th, 2022 06:00
Hello Marco,
Yes, of course.
I'll use my factory SMTP IP without Authent, SSL or Login..
Auto-test mails works fine & don't use snmp trap or syslog either.
DELL-Chris H
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June 13th, 2022 11:00
There are two possible reasons with Test emails working.
The alerts you're getting do not fall under the checkboxes in those categories, or it would be if OME is not receiving SNMP traps for the issues.
Are the hardware events showing up in the Alert logs in OME?
Let me know.
User404404
33 Posts
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June 14th, 2022 06:00
Hello team,
Yes, all my alerts & errors are logged in OME "alert tab"
User404404
33 Posts
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June 15th, 2022 00:00
Ok Thanks, i try with this conf'
let's see what's going'on !
User404404
33 Posts
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June 23rd, 2022 00:00
Hi folks,
After one test week, here's my final working conf.
Thanks for your help !