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14 Posts

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November 9th, 2023 16:32

Plugins - No Compatible Versions Available

Hello,

Last week I noticed that the plugins (we have none installed) had a message next to them, saying something like "Low RAM cannot install".  I noticed that our appliance was sitting at 95% RAM usage and is a 16GB instance.

I stopped it in vCenter and changed to 32GB, but now when I go to plugins it says "NO COMPATIBLE VERSIONS AVAILABLE"

We are running V3.10.2, when I click on refresh next to "No updates found" it says jobs submitted for execution, but I can't actually see that job running anywhere.

I've not done a reboot since, but has me changing the RAM from 16 to 32GB caused this?

Thanks

4 Operator

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1.8K Posts

November 9th, 2023 16:49

I have the same problem.  Its a long running OME 3.10.2.

1 Rookie

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14 Posts

November 9th, 2023 16:49

Hello,

I just changed it back to 16GB and this is the error

"Appliance resources are not sufficient to either install or continue to run the Services plugin efficiently:
  • The OME VM is not configured with enough system memory to support this plugin (configured: 16 GB, claimed: 0 GB, required: 8 GB)"

It says this for all pluginsm like I said earlier we never had any of them installed anyway, but could to have if we need it, rather than leave it in a broken state.

Thanks

(edited)

1 Rookie

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14 Posts

November 9th, 2023 16:52

@Origin3k​ Ah, must be a recent bug.

Normally when I log in, I get the annoying message about available plugins, at least thats stopped haha

Moderator

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3.7K Posts

09-11-2023 22:54 PM

https://dell.to/3u0vf5F

 

This warning message can be ignored
In OME 4.0 that was released, there are additional memory requirements added to each plugin.
The warning message mentioned in OME 3.10 is talking about that memory requirements
if you are not using any Plugins, you can ignore the warning.
if you have any plugins installed, to remove the warning on the installed plugin, you can increase the memory size of the VM.

 

All these details are mentioned in the KB article link above
OME 4.0 is based on Suse Linux and OME 3.10.2 is based on CentOS
So to move work load from OME 3.10.2 to 4.0, OME migration is needed. Details about this can be found in OME 4.0 User guide.
https://dell.to/47nAlYb

 

Respectfully,


Professionnel des médias sociaux et des communautés
#IWork4Dell

1 Rookie

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14 Posts

November 10th, 2023 15:53

Hello,

Thanks for the information, I was unaware of having to migrate so I will do that and hopefully it'll resolve the issue.

Thanks

4 Operator

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1.8K Posts

November 11th, 2023 09:08

@DELL-Young E 

i have to say sorry but i dont get it why a ligit user of OME 3.10.x gets errors about the ALREADY installed plugins that these are now incompatible!  No, i have not modified the ressources of the appliance since it was installed long time ago.

1 Message

November 21st, 2023 17:57

@Origin3k​ same issue here...

Moderator

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3.7K Posts

22-11-2023 14:43 PM

Hello, from the screen capture shared previously by another user, it does not mean that the plugins have now become incompatible, this is because with the release of OME 4.0, the min memory requirement has changed for the plugins. The plugins are still usable despite seeing the banner. 

As the online path points to the latest plugin catalog in the https://dell.to/3G9dHHo path for OME 4.0, it will trigger this banner indicating that the min requirements are not met for the plugins

The explanations are clearly stated in the KB article below which was already shared in the thread
OpenManage Enterprise Console and Plugins window shows 'This plugin does not meet the minimum requirements for installation' message

Based on the comments, it looks to be an expectation issue.

Respectfully,


Professionnel des médias sociaux et des communautés
#IWork4Dell

1 Message

February 23rd, 2024 23:07

Blaming the user for software that doesn't even give you details to follow up on the error message and why it's occurring sounds like a bad idea to me.

1 Rookie

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11 Posts

May 3rd, 2024 19:05

this is plain stupid.
ran at 8GB for years.
cannot update due to "errors" that report not enough resources.  rather than dell reporting the total new resources needed, they convolute the verbiage.
configured to 12gb, still no go, configured to 16gb, still no go. configured to 24gb, finally upgradable.
16gb delta 🤷‍♂️🤕

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