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January 12th, 2023 08:00
Server Subsystems Blank
PowerEdge R740 server added to OME does not show subsystem status. iDRAC Lifecycle Controller 5.10.50.00. Refreshed inventory and health status. How is the subsytem data gathered?
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DELL-Charles R
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January 12th, 2023 13:00
Hello Mtngoat1979,
It looks like the DRAC firmware needs to be updated.
I would recommend updating to our current version is iDRAC 6.10.00.00
https://dell.to/3QEsCxF
Knowledge Base article (this may require you to log in or create an account and log in to view) : https://dell.to/3XoOa3F
Symptoms:
Dell 14G & 15G PowerEdge servers installed with iDRAC FW version 5.10.x. and are discovered in Dell OpenManage Enterprise may show the Server subsystem fields as empty
Resolution:
The fix is included as part of upcoming iDRAC FW version 6.00, which is expected to be released by June 2022.