5 Posts
0
1409
Several Issues after Upgrade to 3.9.2.9 to 3.10.0.169
Hello,
i see several problems after upgrade to 3.9.2.9 to 3.10.0.169.
BuildIn Admin user now has the role "Backup Administrator", but role "Backup Administrator" did not exist for new users.
Prior to the upgrade i renamed the "Default Inventory Task", after the upgrade i now have a new "Default Inventory Task" and my renamed one. Both of them can't be deleted, with error ""CGEN1005 - Unable to complete the requested action because the logged in user is not authorized to perform this operation." Neither with role "Backup Administrator" nor with "Administrator".
I can't upload a new webserver certificate. Error: "CGEN1008 - Unable to process the request because an error occurred."
What can i do to delete the "Default Inventory Task" or the renamed one?
What is the problem with the certificate upload?
regards,
Kevin
DELL-Erman O
Moderator
Moderator
•
2.2K Posts
0
February 3rd, 2023 03:00
Hi, you can use the service tag of one of your devices with prosupport warranty that you use in OME.
DELL-Chris H
Moderator
Moderator
•
8.5K Posts
0
February 2nd, 2023 09:00
KevKau,
Due to how recent the update was released I don't have a lot of details on it. If you like you can call in to the Systems Mgmt/OpenManage group, or private message me the svc tag and I can submit the issue for you.
Let me know.
KevKau
5 Posts
0
February 3rd, 2023 02:00
Hi Chris,
where can i find the Service-Tag of the OpenManage Server? Or which service tag do you need for submittig the issue?
regards,
Kevin
Muese
16 Posts
0
February 7th, 2023 03:00
Hello Kevin,
please let us know, what the outcome was.
I will wait until I upgrade my OME.
Cheers
Joerg
KevKau
5 Posts
0
February 7th, 2023 04:00
Hi Joerg,
i just opened a case and i am waiting for some instructions.
I will let you know.
Cheers,
Kevin
KevKau
5 Posts
0
February 7th, 2023 08:00
Hey adutchman, this is simple.
Nobody here was able to help me at all.
Dell-ErmanO explained to me which tag i need to open a case. So for me this case is closed here. Anyway, if i get some infos from Dell Support i will post it here.
adutchman
1 Message
0
February 7th, 2023 08:00
The original poster indicated that they were having "Several Issues after Upgrade to 3.9.2.9 to 3.10.0.169"
Please explain how your reply with using a service tag is a solution to the issues described in this post.
KevKau
5 Posts
0
February 9th, 2023 05:00
...some news from Dell Support:
"Backup-Administrator" is unique and can't be applied twice. The account which applied the v3.10 upgrade will get automatically the "Backup-Administrator" role.
The "Default Inventory Task" is mandatory for OME and can't be deleted.
The certificate issue is still under investigation.
regards,
Kevin