116 Posts

April 19th, 2017 13:00

Hi,

Sorry for the delay in response.

Hope you are talking about OME UI launch and it is asking for credentials whenever you launch from the system where OME is installed.

It is the settings on internet explorer on the system where OME is installed.

In Internet Explorer->Settings->Internet Options->Security tab, select the zone you are in with OME (either trusted site or intranet zone) -> click on custom level and go to the user authentication settings.

Change it to Automatic logon with current username and password.

I have kept OME in my intranet zone, and following are my settings.

Let us know if it helps.

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3 Posts

June 1st, 2017 08:00

and another question, I added my standard account (non admin) to the OME and I'm unable to access the UI from my desktop where my admin account works.

I've added my standard account to the OMEAdministrator group on the server aswell as built in admin group and still it just keeps asking for password.

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3 Posts

June 1st, 2017 08:00

Hello,

sorry for a late reply, i've tried this and it doesn't work.

It works from my laptop, using my admin credentials but no matter which credential I use on the server it doesn't work, is it possible that a port needs opening? although on the credential popup I entered an incorrect password and I can confirm that active directory noticed I had entered an incorrect password, so it's talking to AD correctly.

Thanks

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