Community Manager

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711 Posts

April 2nd, 2012 13:00

Hi,

Thanks for the post.

Are you using repository manager to create the repository?

It looks like the inventory information for the driver is is not returning the correct version as installed version. Can you try restarting the OMSA service on the target node and then running inventory for the target server?

Regards

Abhijit

15 Posts

April 2nd, 2012 14:00

I have rebooted the server several times, just not the OME server.

Community Manager

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711 Posts

April 2nd, 2012 14:00

Thanks for the update.

Have you tried running inventory manually after the target server was rebooted? Can you also check on the server inventory page(right hand side pane when you click on the server in the device tree), what driver version is shown in the Software Inventory Information table?

15 Posts

April 2nd, 2012 16:00

Yeah I have ran the discovery/inventory and Status update/poll after rebooting. Still shows non-compliant

Community Manager

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711 Posts

April 3rd, 2012 08:00

Thanks for the update. Can you let us know what version is shown for this driver in the inventory information for the target server?

15 Posts

April 3rd, 2012 09:00

Where do I access the inventory information?

Community Manager

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711 Posts

April 3rd, 2012 09:00

It is available on the right hand side pane when you click on the server in the device tree. You want to check the software inventory information table on that page to see what version of driver is being reported.

15 Posts

April 3rd, 2012 12:00

I wasn't able to find this on the OME server, but I did look at the OMSA client on the server and this is what i found. Physical Interface: Intel(R) Gigabit VT Quad Port Server Adapter

Description Intel(R) Gigabit VT Quad Port Server Adapter

Vendor Intel

Slot Name PCI1

Current MAC Address 00-1B-21-38-0C-D8

Duplex Full

Base I/O Address [Not Available]

Base Memory Address 0xDF9B8000

IRQ 4294967210

DMA [Not Available]

Link Status Up

Connection Status Connected

Driver Name e1q60x64

Driver Image Path C:\Windows\system32\DRIVERS\e1q60x64.sys

Driver Version 11.7.32.0

Community Manager

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711 Posts

April 3rd, 2012 12:00

Thanks for the update.

OMSA is showing driver version on the target node. We want to know if OME is gathering it as part of server inventory since that information is used in compliance report.

When you say you couldn't find it on OME server,

1. Do you mean to say there is no inventory for that server in OME?  or

2. You are not seeing the software inventory table as part of inventory? or

3. You are not seeing the entry for this driver in the software inventory table?

Do you see the target server classified correctly in OME device tree?

3 Apprentice

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2.8K Posts

April 4th, 2012 08:00

To view the server inventory:

1. Click on Manage

2. Click on Devices

3. Click on the "Server" node in the device tree.

4. On the right side, you should see the server inventory.  There are a number of tables.  One of them is software inventory information.  It should have lots of driver data in here.

Hope this helps.

Rob

15 Posts

April 9th, 2012 13:00

Sorry for the delay, it does show Intel PCI-E 10Gig and 1Gig Family of Server Adapters Driver version is 0

Community Manager

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711 Posts

April 10th, 2012 09:00

Thanks for the update Chris. This does look like a bug. We'll update the known issues list and fix it in the upcoming version.

3 Apprentice

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2.8K Posts

April 12th, 2012 10:00

Thanks Chris.  I think Abhijit has a good repro on this.  We are trying to root cause and see if it is in the Inventory Collector software than runs on the managed node (OMSA) or OME.    Once we find that out, we'll have a better idea at when a fix would be available.

Thanks,

Rob

15 Posts

April 12th, 2012 10:00

If you would like to look at this closer or need any more info please feel free to contact me. Any idea when the new version will be released that will fix this?

15 Posts

April 23rd, 2012 15:00

Hey guys, possibly the same issue with another PowerEdge 710 update. Below shows the same issue with the Intel Network Adapter but also an "Application" Optionail Drvr ID 53 , it reports version 0 currently installed as well. I put it in quotes.

System Name Importance Component Type Installed Version Upgrade/Downgrade Available Version Package Name

HVCSFS02 Optional Dell 32 Bit Diagnostics ID: 52 Application 5148A0 Upgrade 5154A0 DIAGS_APP_WIN_R302860.EXE

HVCSFS02 Optional Dell Unified Server Configurator - Lifecycle Controller Enabled, v.1.2.0.41, A00 ID: 51 Application 1.2.0.41 Upgrade 1.5.0.672 LC_APP_WIN_R300967.EXE

"HVCSFS02 Optional Drvr ID: 53 Application 0 Upgrade 6.5.3 DRVPK_APP_WIN_R316354.EXE"

HVCSFS02 Recommended iDRAC6 ID: 3 Firmware 1.03 Upgrade 1.70 IDRAC6_FRMW_WIN_R299265.EXE

HVCSFS02 Critical Intel PCI-E 10Gig and 1Gig Family of Server Adapters ID: 50 Driver 0 Upgrade 12.5.5 NIC_DRVR_WIN_R310599.EXE

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