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29 Posts

9093

April 25th, 2013 12:00

OME (1.1.1) alerts missing description

Hello All,

I just upgarded OME to 1.1.1 version. However, I received warn, critical alerts that missing description. I used to receive alerts with descrription as battery, hard drive ... on old OME version 1.0.  Do I miss anything on configiration or it is working as design? many thanks for your input!!!

 

Device:Server name, IP address, Service
Tag:FJ9XXXX, Asset Tag:, Date:04/25/2013, Time:13:18:14, Severity:Warning,
Message:Warning Status Alert. Device: server name

 

Regards,

Joshua_ng

327 Posts

April 25th, 2013 14:00

Joshua_ng,

Between OME 1.0.1 and 1.1/1.1.1, we have added more devices and alerts. All the alerts in OME 1.0.1 also exists in 1.1/1.1.1.

What is the device model (Ex: PowerEdge R710 etc.) and type of device (Ex: Server, storage, switch etc.) ?

If it is a server, is this alert sent by OMSA or iDRAC ?

Thanks,

Raj Shresta

327 Posts

April 25th, 2013 15:00

Glad Dell support was able to help. Thanks for the update.

1 Rookie

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29 Posts

April 25th, 2013 15:00

Hello Raj,

Thank you very much for your help. Dell Support just helped me with this issue. This issue happened to all my device model (r610, R710, R810...). The issue was on system event. When I configured the alert, I selected the system event under associated alert categories. I unchecked that and now everything is working fine. Now I recieved only one alert for warn or critical  instead of two.

Regards,

Joshua_ng

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