OME 1.3 - Updates Never work

Hi there and thanks for the question.

What are the Task execution details?  When the task completes what does the execution details say?

Thx

Rob

The task never completes..

Ok, this helps.

It looks like this shows maybe a Linux bin file trying to apply to an iDrac which won't work.

Can you confirm you are just discovering this iDrac with WSMan?

You might be using SUU64. You should use SUU32 or FTP and inventory with only WSMAN for the iDRACs that are being updated. The IDRAC will not support *.BIN packages

 Steps:

 -          Get a catalog source that is SUU32 or FTP site

-          Inventory the iDRAC with WSMAN only enabled.

-          Select iDRAC as preferred delivery mode

-          Update the iDRACs.

Let me know if that helps.

Rob

I corrected the catalog to an SUU32 source, on our local OME server. Confirmed iDRAC is ONLY using WSMAN and receiving the following errors:

Results:  Timeout was reached for obtaining the software update status from the target device. Please verify  the credentials specified are valid and you can still connect to the device and re-run the inventory to determine if the update was successful.

I confirmed I can connect to the iDRAC using the provided credentials, and I re-inventoried the device, but the BIOS was not updated. This is a Dell R710.

Try clearing the lifecycle controller job queue then running a soft reset of the drac then run the update task again.

You can view and delete the queue remotely using wsman from a linux server with these commands:

View Job Queue
wsman enumerate "http://schemas.dmtf.org/wbem/wscim/1/cim-schema/2/root/dcim/DCIM_LifecycleJob" -h DR.AC.IP.XX -V -v -c dummy.cert -P 443 -u root -p calvin -j utf-8 -y basic

Delete Job Queue
wsman invoke -a DeleteJobQueue "http://schemas.dmtf.org/wbem/wscim/1/cim-schema/2/root/dcim/DCIM_JobService?SystemCreationClassName=DCIM_ComputerSystem,CreationClassName=DCIM_JobService,SystemName=Idrac,Name=JobService" -h DR.AC.IP.XX -V -v -c dummy.cert -P 443 -u root -p calvin -k JobID="JID_CLEARALL" -j utf-8 -y basic

If you don't have wsman you can do the queue view and clear from your OME windows server but I don't have the command line code for that.

You may have to enable CSIOR as well on the target. You can get information on the same in this post:

http://en.community.dell.com/techcenter/systems-management/f/4494/p/19515744/20413397.aspx#20413397

Hi.

Since it is an iDRAC6, can you try couple of things:

• What do you see when you execute this command:

winrm e cimv2/root/dcim/DCIM_LifecycleJob -u:root -p:calvin  -r:https:// /wsman:443 -SkipCNCheck -SkipCACheck -SkipRevocationCheck -auth:basic -encoding:utf-8

• If you see something, can you clear the job queue using this command:

winrm invoke DeleteJobQueue cimv2/root/dcim/DCIM_JobService?CreationClassName=DCIM_JobService+Name=JobService+SystemName=Idrac+SystemCreationClassName=DCIM_ComputerSystem @{JobID="JID_ "} -u:root -p:calvin -r:https:// /wsman:443 -SkipCNCheck -SkipCACheck -auth:basic -encoding:utf-8

Note : Giving JID_CLEARALL for Job ID will delete all the queued jobs. To delete a particular job, give the job ID of that particular job.

• Also, can you do an iDRAC reset from the iDRAC console before trying again to perform a system udpate.

Please let us know if this helps.

After turning the inventory feature on the host, rebooted and re-running the FW update process via OME the issue remains.

I have given up on the OME method and I think I'll take up the WinRM method, however I'm having trouble determining the scehma to use for the firmware update, the closest I've found is the software update schema.. Do you know of any sample scripts for this? I've also been unable to find any specific to WinRM, instead most are for WSman.