OpenManage Admin Patch 7.1.0.1 Fails on 1603 Error

Question

This has oddly been sporadic for me, when I attempt to install the recently released Openmanage Admin update 7.1.0.1 it immediately fails on a 1603 error. Anyone else seen this? Any suggestions on what's not working and what I need to do to fix it?

Thanks!

Log Name:      Application
Source:        MsiInstaller
Date:          11/2/2012 8:52:13 AM
Event ID:      1024
Task Category: None
Level:         Error
Keywords:      Classic
User:          Me in my domain
Computer:      The server that isn't allowing this to install.com
Description:
Product: Dell OpenManage Server Administrator - Update 'Dell OpenManage Server Administrator' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
Event Xml:


    1024
    2
    0
    0x80000000000000

    726
    Application



    Dell OpenManage Server Administrator
    Dell OpenManage Server Administrator
    1603
    (NULL)
    (NULL)
    (NULL)


    7B45314243464641422D374439302D343633332D424443332D3330383746314530304636447D207B30304237344538302D423136392D343035442D393432302D4646314137414246463632317D2031363033

DELL-Rob C · Answer

Hi and thanks for the post.

Are you pushing this out from OME or just applying it directly on the node itself? If just a manual update, you might also look in the general systems management forum for help as the OMSA guys hang out there.

en.community.dell.com/.../4469.aspx

If you are using OME, we can try to look at some of the execution task details.

Let me know...thanks!

Rob

mitchsprague · Answer

Thanks Rob, I'll move on over to the general sys management forum since I'm applying these one by one.

Dell OpenManage Essentials

OpenManage Admin Patch 7.1.0.1 Fails on 1603 Error

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