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DELL-Shivendra K
2 Intern
•
685 Posts
0
September 28th, 2017 11:00
Hi, thanks for the query.
When this happens, can you check if there are any exceptions logged in UI logs or Windows Event Viewer?
If you could provide those logs / exception details, it will greatly help.
markey164
10 Posts
October 27th, 2017 05:00
Hi Shivendra,
Apologies for the delayed reply.
Whilst i replicated this issue several times before posting this ticket, it now seems to be working correctly.
I can only imagine it must have been a strange caching issue within the browser, as all is working well now.
I didn't actually try closing and re-opening the browser which i will do if i see this again.
But for now, all is well.
Many Thanks
Mark
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DELL-Shivendra K
2 Intern
•
685 Posts
0
September 28th, 2017 11:00
Hi, thanks for the query.
When this happens, can you check if there are any exceptions logged in UI logs or Windows Event Viewer?
If you could provide those logs / exception details, it will greatly help.
markey164
10 Posts
0
October 27th, 2017 05:00
Hi Shivendra,
Apologies for the delayed reply.
Whilst i replicated this issue several times before posting this ticket, it now seems to be working correctly.
I can only imagine it must have been a strange caching issue within the browser, as all is working well now.
I didn't actually try closing and re-opening the browser which i will do if i see this again.
But for now, all is well.
Many Thanks
Mark