But the Support Assist plug-in can be installed along with OME to provide these features. If you install it then you can go to the Extensions tab of OME and launch the Support Assist plugin.
I think this new program will replace the PSM program, but again, you might ask the guys over in the other forum.
Hope this helps give you a bit of background. I found a few other links that might help.
SupportAssist is the new name for Dell integrated Support for version 1.1. This Plugin to OME is replacing the stand alone Proactive Systems Management.
DELL-Rob C
3 Apprentice
•
2.8K Posts
0
November 7th, 2012 12:00
Hi and thanks for your post.
Disclaimer: I'm not an expert on Dell Support Assist. The Support Assist forum probably has guys with a lot of the details you'd like.
en.community.dell.com/.../4551.aspx
But the Support Assist plug-in can be installed along with OME to provide these features. If you install it then you can go to the Extensions tab of OME and launch the Support Assist plugin.
I think this new program will replace the PSM program, but again, you might ask the guys over in the other forum.
Hope this helps give you a bit of background. I found a few other links that might help.
Regards,
Rob
en.community.dell.com/.../4551.aspx
en.community.dell.com/.../default.aspx
content.dell.com/.../suppport-assist.aspx
victor_waelchli
91 Posts
0
November 7th, 2012 13:00
SupportAssist is the new name for Dell integrated Support for version 1.1. This Plugin to OME is replacing the stand alone Proactive Systems Management.