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17780
May 30th, 2014 11:00
Unable to install Microsoft Visual Studio Runtime
I am just trying to install OME and get the following Prerequisite error:
You must install MS Visual Studio Runtime before installing the Essentials component feature of the Management Station.
When I click on the provided link, it asks if I want to install. When I answer Yes, it appears to start installation, goes back to the prerequisites screen with the same error.
Help?
DELL-Rob C
3 Apprentice
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2.8K Posts
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May 30th, 2014 12:00
Hi and thanks for the question.
Interesting...
Well you can try running the VS runtime manually:
.\windows\ManagementStation\support\vcredist_x64.exe
You might also uninstall any existing runtimes. If that does not work, we may need you to open a ticket to poke around and see what's up.
Thanks,
Rob
netgeek11
8 Posts
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June 2nd, 2014 09:00
ManagementStation directory does not exist.
:emotion-7:
DELL-Rob C
3 Apprentice
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2.8K Posts
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June 2nd, 2014 10:00
Ok, did you uninstall the older versions of the RT? Seems like there is something going on with older versions perhaps.
DELL-Rob C
3 Apprentice
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2.8K Posts
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June 2nd, 2014 10:00
Ahhh...ok, yep....good deal.
Thanks,
Rob
netgeek11
8 Posts
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June 2nd, 2014 10:00
Solved. Thought that your path was c:\windows rather than the Windows directory in the Essential zip file.
:emotion-7:
netgeek11
8 Posts
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June 2nd, 2014 10:00
Yes, uninstalled all versions of MS Visual C++ and rebooted the server. Same error.