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January 2nd, 2026 13:41

DPAIS API not running

I have an issue where the API does not appear to run or be configured:

PS C:\DPAIS> dpais model runAttempt 1 failed: Retry failed after 4 tries. (No connection could be made because the target machine actively refused it. (localhost:8553)) (No connection could be made because the target machineactively refused it. (localhost:8553)) (No connection could be made because the target machine actively refused it. (localhost:8553)) (No connection could be made because the target machine activelyrefused it. (localhost:8553))Attempt 2 failed: Retry failed after 4 tries. (No connection could be made because the target machine actively refused it. (localhost:8553)) (No connection could be made because the target machineactively refused it. (localhost:8553)) (No connection could be made because the target machine actively refused it. (localhost:8553)) (No connection could be made because the target machine activelyrefused it. (localhost:8553))Unexpected error: Retry failed after 4 tries. (No connection could be made because the target machine actively refused it. (localhost:8553)) (No connection could be made because the target machineactively refused it. (localhost:8553)) (No connection could be made because the target machine actively refused it. (localhost:8553)) (No connection could be made because the target machine activelyrefused it. (localhost:8553))Attempt 1 failed: Retry failed after 4 tries. (No connection could be made because the target machine actively refused it. (localhost:8553)) (No connection could be made because the target machineactively refused it. (localhost:8553)) (No connection could be made because the target machine actively refused it. (localhost:8553)) (No connection could be made because the target machine activelyrefused it. (localhost:8553))Attempt 2 failed: Retry failed after 4 tries. (No connection could be made because the target machine actively refused it. (localhost:8553)) (No connection could be made because the target machineactively refused it. (localhost:8553)) (No connection could be made because the target machine actively refused it. (localhost:8553)) (No connection could be made because the target machine activelyrefused it. (localhost:8553))

This is after re-installing in an attempt to fix the issue. Nothing shown in netstat either. Running on a Dell Pro Max Plus with Blackwell 5000

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158 Posts

January 7th, 2026 14:40

Hey @jimmyw68!  Thanks for your post and interest in DPAIS for on-device AI needs.

The API \ Network interface should be available as long as all dependencies and Dell core framework  software pieces are in place.  If you installed manually via our MSI packages on eSupport we have launched a new CLI tool via our GitHub page before the holidays that can help us easily confirm your configuration and ensure local models are installed\available.

The main GitHub is available at https://dell.github.io/dell-pro-ai-studio/.  From the main GitHub if you review the Quick Start you can get our CLI tool downloaded and then restart your Terminal session so that the DPAIS command is properly loaded.

Once the CLI tool is installed and registered try to run the command dpais --version and if that gives us some output we should be ready to go to the next step of running dpais init.  That one command should lay down all needed dependencies and framework to ensure the API is available and ready.  The dpais init command will also prompt you for any available models you'd like to install that are current available in our catalog and that list is also curated to what your chipset configuration can run.

Hope that helps get you going, if not please let us know and we'll be happy to engage further.

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January 13th, 2026 16:28

Hi, this is still an issue, seems it is not running on port 8553:

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158 Posts

January 13th, 2026 22:09

Thanks @jimmyw68.  We'd like to try to remove "Dell AI Framework x64" by running Programs and Features or appwiz.cpl.  Once the uninstall is complete run the dpais restart command in an elevated terminal and the connection test should time out after four attempts similar to what you show in your screenshot.

Once those tests fail run dpais init again to pull down a fresh msi package of Dell AI Framework x64, once that install has completed you can just press enter on any current installed models.  Once you are returned to a command prompt run dpais restart and lets see if the server is able to register and listen on port 8553.

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