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Dell PowerVault MD3400 controller error
Hello! I need some help with MD 3400 controller, please.
There was no power problems, nothing was replaced and I didn't update my firmware.
I hope for your help.
I connected with Putty and got this log:
Reset, Power-Up Diagnostics - Loop 1 of 1
3600 Processor DRAM
01 Data lines Passed
02 Address lines Passed
3300 NVSRAM
01 Data lines Passed
3900 Real-Time Clock
01 RT Clock Tick Passed
Diagnostic Manager exited normally.
09/14/23-09:02:42 (tNetCfgInit): NOTE: eth0: LinkDown event
09/14/23-09:02:42 (tNetCfgInit): NOTE: eth1: LinkDown event
09/14/23-09:02:42 (tNetCfgInit): NOTE: Network Ready
Current date: 09/14/23 time: 09:03:00
Send <BREAK> for Service Interface or baud rate change
09/14/23-09:03:00 (tRAID): NOTE: Set Powerup State
09/14/23-09:03:00 (tRAID): SOD Sequence is Normal, 0 on controller A
09/14/23-09:03:01 (tRAID): NOTE: loading flash file: ECTDell
09/14/23-09:03:01 (tRAID): NOTE: unloading flash file: ECTDell
09/14/23-09:03:01 (tRAID): NOTE: Turning on tray summary fault LED
09/14/23-09:03:01 (tRAID): NOTE: Installed Protocols: <MTPs: SAS > <ITPs: RDMA ISER IPOIB > <STPs: FCP RmtDMA iSCSI SAS >
09/14/23-09:03:01 (tRAID): NOTE: Required Protocols: <MTPs: SAS > <ITPs: UNK > <STPs: SAS >
09/14/23-09:03:04 (tRAID): NOTE: DSM: Current revision 7
09/14/23-09:03:04 (tRAID): NOTE: SYMBOL: SYMbolAPI registered.
09/14/23-09:03:04 (tRAID): NOTE: RCBBitmapManager total RPA size = 3656384512
09/14/23-09:03:05 (tRAID): NOTE: PCI DevIdl 0x1 is GEN3 MPT Adapter - Host side
09/14/23-09:03:05 (tRAID): NOTE: PCI DevIdl 0x2 is GEN3 MPT Adapter - Host side
09/14/23-09:03:05 (tRAID): NOTE: init: ioc: 0, PLVersion: 08-000-12-00
09/14/23-09:03:05 (tRAID): NOTE: init call sasConfigForTbm
Change TBM to Ext Mode ...
09/14/23-09:03:05 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.
09/14/23-09:03:06 (tRAID): NOTE: Enable TBM Ext Mode OK
Cable Management is NOT initialized. Code: x00000000
09/14/23-09:03:06 (tRAID): NOTE: Initiating Host ioc:1 bringup
09/14/23-09:03:06 (tRAID): WARN: Check/Do IOC FW download chanIdx 0 isHost=1
09/14/23-09:03:06 (tRAID): NOTE: IOC HW detected, index:0 type:host chan:0 chipID:97 rev:2
09/14/23-09:03:07 (IOSched): NOTE: SAS Expander Added: expDevHandle:x9 enclHandle:x2 numPhys:30 port:0 ioc:0 channel:0 numEntries:22
09/14/23-09:03:07 (IOSched): NOTE: SAS Expander Added: expDevHandle:xa enclHandle:x3 numPhys:30 port:1 ioc:0 channel:1 numEntries:22
09/14/23-09:03:08 (tRAID): NOTE: IOC:1 Firmware Version: 08-00-12-00
09/14/23-09:03:10 (tRAID): NOTE: setIOCPhySettings Write the page
09/14/23-09:03:11 (tRAID): NOTE: Configuring IOC Diagnostic Trace for ioc:1
09/14/23-09:03:11 (tRAID): NOTE: Diagnostic Trace Post message successful
09/14/23-09:03:11 (tRAID): NOTE: IOC Snapshot Post message successful
09/14/23-09:03:11 (tRAID): NOTE: Initiating Host ioc:2 bringup
09/14/23-09:03:11 (tRAID): WARN: Check/Do IOC FW download chanIdx 2 isHost=1
09/14/23-09:03:11 (tRAID): NOTE: IOC HW detected, index:2 type:host chan:2 chipID:97 rev:2
09/14/23-09:03:13 (tRAID): NOTE: IOC:2 Firmware Version: 08-00-12-00
09/14/23-09:03:14 (tRAID): NOTE: setIOCPhySettings Write the page
09/14/23-09:03:15 (tRAID): NOTE: Configuring IOC Diagnostic Trace for ioc:2
09/14/23-09:03:15 (tRAID): NOTE: Diagnostic Trace Post message successful
09/14/23-09:03:15 (tRAID): NOTE: IOC Snapshot Post message successful
09/14/23-09:03:15 (SasEvtWkr0): NOTE: Alt controller path up on channel:0 devH:x24 expDevH:x9 phy:16 itn:13
09/14/23-09:03:15 (tSasExpChk): NOTE: sasExpanderCheck: alternate:0, start
09/14/23-09:03:15 (SasEvtWkr0): NOTE: Alt controller path up on channel:1 devH:x23 expDevH:xa phy:12 itn:27
09/14/23-09:03:15 (tSasExpChk): NOTE: sasExpanderCheck: alternate:1, start
09/14/23-09:03:15 (tSasExpChk): NOTE: Local Expander Firmware Version: 00.00.90.20
09/14/23-09:03:15 (tSasExpChk): NOTE: Enabling this controller's expander phys, channel=0
09/14/23-09:03:15 (tSasExpChk): NOTE: sasExpanderCheck send icon connection up event channel:0
09/14/23-09:03:15 (tSasExpChk): NOTE: sasExpanderCheck: alternate:0, complete
09/14/23-09:03:15 (tRAID): NOTE: usbd: discovered device, drive:0
09/14/23-09:03:16 (tRAID): NOTE: CrushMemoryPoolMgr: platform and memory (CPU MemSize:4096), adjusted allocating size to 262144 for CStripes
09/14/23-09:03:16 (sasEnPhys): NOTE: sasEnableDrivePhysTask: 0 phys enabled on channel 0
09/14/23-09:03:16 (tSasDiscCom): NOTE: SAS: Initial Discovery Complete Time: 43 seconds since last power on/reset, 14 seconds since sas instantiated
09/14/23-09:03:16 (tSasDiscCom): NOTE: sasDiscoveryCompleteFirstTime send icon connection up event channel:0
09/14/23-09:03:16 (tSasDiscCom): NOTE: sasDiscoveryCompleteFirstTime send icon connection up event channel:1
09/14/23-09:03:16 (tSasExpChk): NOTE: Alternate Expander Firmware Version: 00.00.90.20
09/14/23-09:03:16 (tSasExpChk): NOTE: Enabling alternate controller's expander phys, channel=1
09/14/23-09:03:16 (tSasExpChk): NOTE: sasExpanderCheck send icon connection up event channel:1
09/14/23-09:03:16 (tSasExpChk): NOTE: sasExpanderCheck: alternate:1, complete
09/14/23-09:03:16 (sasEnPhys): NOTE: sasEnableDrivePhysTask: 0 phys enabled on channel 1
09/14/23-09:03:16 (tRAID): ERROR: FTDC metadata reinit: invalid, moved or RPA size changed
09/14/23-09:03:16 (tRAID): NOTE: DQ FTDC: Reinitialized DQ Trace History metadata: signature was invalid
09/14/23-09:03:17 (tRAID): SOD: Instantiation Phase Complete
09/14/23-09:03:17 (tRAID): NOTE: FTDC: Deferring format string copies due to pending restore
09/14/23-09:03:18 (tRAID): WARN: sodLockdownCheck: sodSequence update: CtlrLockdown
09/14/23-09:03:18 (tRAID): NOTE: Inter-Controller Communication Channels Opened
09/14/23-09:03:19 (IOSched): NOTE: New Initiator: ioc: 0, port: 1, devHandle: x23, sasAddress: 500a0984a812a100
09/14/23-09:03:19 (SasIniWkr0): NOTE: New Initiator: 1 - channel:1, devHandle:x23, SAS Address:500a0984a812a100
09/14/23-09:03:20 (IOSched): NOTE: New Initiator: ioc: 0, port: 0, devHandle: x24, sasAddress: 500a0984a812a104
09/14/23-09:03:20 (SasIniWkr0): NOTE: New Initiator: 2 - channel:0, devHandle:x24, SAS Address:500a0984a812a104
09/14/23-09:03:21 (tRAID): NOTE: LockMgr Role is Slave
09/14/23-09:03:21 (tRAID): NOTE: WWN baseName 000200a0-98a87e26 (valid==>SigMatch)
09/14/23-09:03:21 (tRAID): NOTE: spmEarlyData: No data available
09/14/23-09:03:22 (tRAID): SOD: Pre-Initialization Phase Complete
09/14/23-09:03:23 (tHckReset): NOTE: Firmware running line - ON
09/14/23-09:03:35 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.
09/14/23-09:03:50 (ssmSpin): NOTE: FTDC: Freeze for pending restore from backup
09/14/23-09:03:53 (tRAID): WARN: CmgrLockdownException: CORRUPT DBM DATABASE DETECTED - LOCKDOWN Type=6
09/14/23-09:03:53 (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Status: 1
09/14/23-09:03:53 (iacTask1): NOTE: ACS: Acs Needed on Alt: No, StateCode: 4, ReasonCode = 8
09/14/23-09:03:53 (tRAID): SOD: Code Synchronization Initialization Phase Complete
09/14/23-09:03:53 (tRAID): WARN: Lockdown case-DB CORRUPT. NVPS did not update from Sstor.
09/14/23-09:03:54 (tRAID): NOTE: Controller is in lockdown; skipping sendStagedFirmwareUpdateEvent()
09/14/23-09:03:54 (tRAID): SOD: Initialization Phase Complete
==============================================
Title: Disk Array Controller
Copyright 2013-2016 NetApp, Inc. All Rights Reserved.
Name: RC
Version: 08.25.04.60
Date: 03/10/2016
Time: 17:11:49 CST
Models: 2701
Manager: devmgr.v1125api15.Manager
==============================================
09/14/23-09:03:54 (tRAID): NOTE: SYMbol available
09/14/23-09:03:54 (tRAID): WARN: *********************************************************
09/14/23-09:03:54 (tRAID): WARN: *********************************************************
09/14/23-09:03:54 (tRAID): WARN: ** **
09/14/23-09:03:54 (tRAID): WARN: ** WARNING!!!!!! **
09/14/23-09:03:54 (tRAID): WARN: ** **
09/14/23-09:03:54 (tRAID): WARN: ** This controller is locked down due to detected **
09/14/23-09:03:54 (tRAID): WARN: ** corruption in the primary database. **
09/14/23-09:03:54 (tRAID): WARN: ** In order to prevent any configuration loss, the **
09/14/23-09:03:54 (tRAID): WARN: ** backed up database must be restored. **
09/14/23-09:03:54 (tRAID): WARN: ** **
09/14/23-09:03:54 (tRAID): WARN: ** **
09/14/23-09:03:54 (tRAID): WARN: *********************************************************
09/14/23-09:03:54 (tRAID): WARN: *********************************************************
09/14/23-09:03:54 (tRAID): ERROR: BackupDatabaseManager:getAltRecordBackup: Exception NoHeapException Error
09/14/23-09:03:54 (tRAID): SOD: sodComplete Notification Complete
09/14/23-09:03:55 (tRAID): sodMain CtlrLockdown sequence finished, elapsed time = 55 seconds
09/14/23-09:03:55 (tRAID): sodMain complete
09/14/23-09:03:55 (tRAID): WARN: SOD lockdown sequence complete - suspending...