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December 5th, 2007 16:00

Bios not seeing total memory upgrade

I just added a second 512K memory to my Dim 4550 desktop to bring it up to 1G.  The memory was purchased from Dell using the service tag number to locate which memory to be purchase.  After installing only half (256k) of the second 512K is reconized.  Any suggestions on how to get the system to see and use all of the memory?

5.8K Posts

December 5th, 2007 16:00

Make sure it is properly installed.

Try the new memory by itself.

Make sure it is really 512M and not mistakenly 256M.

Peter

3 Posts

December 5th, 2007 16:00

Thanks - Will try that tonight when i get home

3 Posts

December 5th, 2007 18:00

Both memory chips are 512K.  Put them in one at a time and each can you as 512K but both installed together only come up as 768K.  Any other suggestion?

1.7K Posts

December 8th, 2007 23:00

Which version bios? Do you reset bios to defaults? Do you have a high end video card in it?

12 Elder

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172.6K Points

December 9th, 2007 23:00

A bad slot on the motherboard? Either module works in the first slot, but the second slot doesn't work?

Ron
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