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January 2nd, 2002 14:00

boot disks not booting

I have a two-year-old XPS T500mhz Pentium III minitower.

My hard drive appears to have failed, which I thought I could deal with, but I am unable to boot the computer by other means.

When I turn on the computer, the pre-windows Setup comes on...The computer appears to recognize my cd-rom, my hard drive, my RAM. I'm also able to go into Setup and make changes (though I haven't).

But even though I have my Microsoft Boot Disk (W98se) in the quarter-inch drive, it won't boot (I've also tried a copy of a friend's disc of the same.)

Based on the possibility that the floppy drive has gone bad, too, I copied the boot disc's contents onto a CD-R using a friend's computer (I have a cd-rw drive) in mine. (I also made a copy of the friend's boot disc onto a cd-rom).

That doesn't work, either. I end up with the same result: a black screen with a flashing underline cursor in the top left.

Get no error messages at all now, but the first time after the failure I did get an "Operating system not found" message.

Only other message was that after the floppy boot disk didn't work a few times, I deliberately stuck in a non-boot disk to see what would happen. I got a "Non-system disk or error...Replace & strike any key" message. But when I put my boot disc back in, nothing but that flashing cursor.

Any ideas how to proceed? Other things to check? Posted instructions on how to deal w/this?

All suggestions gratefully appreciated. Thanks.

January 2nd, 2002 14:00

Thanks, but I tried that...also moved up CD-ROM in list when I was booting w/CD-ROM....Left that part out of original post to keep it simple. Probably shouldn't have.

volcano11 wrote:
- Go into your BIOS setup and make sure that the boot
- order is floppy drive first, followed by hard drive.
- See if that solves the problem with the floppy not
- booting.
-
-
- Steve
-
-



2 Intern

 • 

28K Posts

January 2nd, 2002 14:00

Go into your BIOS setup and make sure that the boot order is floppy drive first, followed by hard drive. See if that solves the problem with the floppy not booting.

Steve

6 Operator

 • 

20.1K Posts

January 2nd, 2002 16:00

If you have a 3 year warranty with Dell, give them a call for troubleshooting help. Your motherboard could have failed.

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