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Broadcom NetLink Ethernet Adapter issues with Windows 8.1
Hi there.
I recently upgraded my Inspiron 580s to Windows 8.1, and I am now experiencing some issues with my Broadcom NetLink Ethernet Adapter. My connection will work for about two hours and then the connection will change to limited. I try using the built-in Windows troubleshooter to fix the issue and it just stalls on resetting the adapter, which leaves it disabled. I can reboot to restore connectivity, but then the process repeats. I'll have my connection for a couple of hours and then it goes away again. I'm basically at the point where I'm rebooting my computer every couple of hours.
Here is what I've done so far:
I started with the Microsoft support forum to see if anyone had any suggestions. I've tried disabling the power options on the adapter, uninstalling and reinstalling the adapter, and I've downloaded the current driver from the Broadcom website.
Disabling the power options and reinstalling did nothing.
When I try to install the driver from Broadcom's website, Windows informs me that the driver currently installed is newer than the one currently in use. The driver number installed is 15.6.1.2. The driver number from Broadcom's site is 15.6.0.10. I've been able to confirm that driver 15.6.1.2 and Windows 8.1 has issues based on my discussions with others on the Windows support forum.
I'm curious if anyone knows if Dell has provided a solution to this or if someone has found a workaround. I'm open for any ideas as I continue to troubleshoot the issue.
Thanks.
ings
2 Posts
1
November 22nd, 2013 12:00
Broadcom has released Windows 8.1 drivers. You can find them here:
http://www.broadcom.com/support/ethernet_nic/netlink_k57.php
I've been running them for a few days now and they seem to work fine.
Dave Ings
Ted G
1 Message
0
November 30th, 2013 16:00
This is how I solved the problem
Go to change PC settings/windows update/view details
Under the optional features windows 8.1 click on upgrade for Broadcom 440X 10/100 Integrated Controller and install this driver.
Problem solved.
camop9
1 Message
0
January 7th, 2014 16:00
The R25030.exe fix works on my Win 8.1, no problems of internet drop out since.
stevez444
13 Posts
0
April 28th, 2014 06:00
Thanks for the post Dave. I've been pulling my hair out for months since I updated to Windows 8.1.
Downloaded the new driver from the Broadcom site and my XPS 8100 has worked great all weekend. The ethernet adapter has not disabled itself once.
I expect you've solved my problem.
Thanks again.........Steve
CoraxIncarna
1 Message
0
May 30th, 2014 09:00
Fix worked for my 1645 too! Thanks so much!
weeton
2 Posts
0
June 5th, 2014 02:00
Thanks for this, its being doing my nut in for solutions, you name it I've tried it. Your fix has worked a treat. Thanks once again. :emotion-1:
NickRT48
1 Message
0
August 6th, 2015 02:00
Thanks so much for this advice. I have just upgraded my XPS 8100 to Windows 10 (from 2007) and my internet kept dropping out every few minutes requiring a reboot. I downloaded your driver in Windows 8 compatabity mode and all seems to be fine now. Thanks again.